Terms and Conditions

Last updated: July 1, 2024

Welcome to Well Ahead Chicago ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, services, products, and educational courses (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. General Terms

   • By using our Services, you represent that you are at least 18 years old or have the consent of a parent or guardian.

   • We reserve the right to update or change these Terms at any time without prior notice. Your continued use of our Services after any changes constitutes acceptance of those changes.

2. Services Offered

   • We provide holistic skincare consulting, natural skincare products, and educational courses.

   • All information provided through our Services is for educational and informational purposes only and is not intended as medical advice. Always consult with a healthcare professional before making any health-related decisions.

3. Product Purchases

   • All sales of products are final. We do not accept returns or exchanges unless the product is damaged or defective upon arrival.

   • Prices for our products are subject to change without notice.

4. Consulting Services

   • One-on-one consulting services are provided based on availability and require a scheduled appointment.

   • Cancellations must be made at least 48 hours in advance to avoid a cancellation fee.

   • Initial consultations are nonrefundable.

5. Educational Courses

   • Access to educational courses may be subject to fees and specific terms provided at the time of enrollment.

   • Course materials are for personal use only and may not be redistributed or resold.

6. Intellectual Property

   • All content, including text, graphics, logos, and images, available through our Services is the property of Well Ahead Chicago or its content suppliers and is protected by intellectual property laws.

   • You may not reproduce, distribute, or create derivative works from any of the content without our express written permission.

7. User Conduct

   • You agree not to use our Services for any unlawful purpose or in any way that could harm our business or reputation.

   • Harassment, abusive language, and inappropriate behavior will not be tolerated.

8. Privacy Policy

   • Your use of our Services is also governed by our Privacy Policy, which can be found here.

9. Limitation of Liability

   • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services.

   • Our total liability to you for any claim arising from your use of our Services is limited to the amount you paid for the Services.

10. Indemnification

    • You agree to indemnify and hold Well Ahead Chicago, its affiliates, and employees harmless from any claim or demand arising out of your use of our Services.

11. Governing Law

    • These Terms are governed by and construed in accordance with the laws of the state of Illinois, without regard to its conflict of law principles.

12. Dispute Resolution

    • Any disputes arising out of or related to these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, and judgment on the arbitration award may be entered in any court having jurisdiction.

13. Contact Information

    • If you have any questions or concerns about these Terms, please contact us at support@wellaheadchicago.com or visit us at 155 N. Wacker, Chicago, IL 60606.